Calculation Lines For All Rate Versions Are Not Visible In Adjustment Page
(Doc ID 2690505.1)
Last updated on SEPTEMBER 28, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and laterOracle Utilities Framework - Version 4.4.0.2.0 to 4.4.0.2.0 [Release 4.4]
Information in this document applies to any platform.
Symptoms
On : 2.7.0.3.0 version, IP - Installation Upgrade Proc
ACTUAL BEHAVIOR
---------------
Calculation Lines for all Rate Versions are not visible in Adjustment Page
Detailed Description : While trying to expand the Adjustment Calc line on the Adjustment page, calculation lines are not getting displayed, while the same is available in the database.
On Adjustment page, Calculation Details Grid- Calculation lines are not visible after expanding second rate version, while the entries exists in the database.
STEPS
-----------------------
1. Open any adjustment having multiple rate version with Calculation Lines.
2. Expand first rate version from the Calculation Detail Grid. Calculation Lines are visible.
3. Expand second rate version from the Calculation Detail Grid. Calculation Lines are not visible.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |