My Oracle Support Banner

Calculation Lines For All Rate Versions Are Not Visible In Adjustment Page (Doc ID 2690505.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, IP - Installation Upgrade Proc

ACTUAL BEHAVIOR
---------------
Calculation Lines for all Rate Versions are not visible in Adjustment Page

Detailed Description : While trying to expand the Adjustment Calc line on the Adjustment page, calculation lines are not getting displayed, while the same is available in the database.
On Adjustment page, Calculation Details Grid- Calculation lines are not visible after expanding second rate version, while the entries exists in the database.

STEPS
-----------------------
1. Open any adjustment having multiple rate version with Calculation Lines.
2. Expand first rate version from the Calculation Detail Grid. Calculation Lines are visible.
3. Expand second rate version from the Calculation Detail Grid. Calculation Lines are not visible.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.