Does The Function AUDIT_MODIFY_CASE Work For Adding A New Record To A Case Table? (Doc ID 2691655.1)

Last updated on JULY 13, 2023

Applies to:

Goal

Does the function AUDIT_MODIFY_CASE work for adding new records to a case table?

Would like to add new records to case_tables like CASE_ACTIONS or CASE_CONTACT_LOG via SQL Insert statements.

Insert statements work fine but the function to create the audit trail AUDIT_MODIFY_CASE does not.

Does the function only work for Updates of existing records in Argus?
 

Solution

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