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IndexOutOfBoundsException: Index: #, Size: # Error Using Submit Calls For Training Simulator - (Doc ID 2699892.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Network Management System - Version and later
Oracle Network Management for Utilities - DMS - Version and later
Information in this document applies to any platform.


In the Training Simulator, open the control tool,  using Calls => Submit calls, will throw an error once a customer is selected in trouble info and the submit call or save button is pressed:

In the java console log

2020-07-30 21:21:23,372 [pool-3-thread-29] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.IndexOutOfBoundsException: Index: 3, Size: 3
java.lang.IndexOutOfBoundsException: Index: 3, Size: 3
at java.util.LinkedList.checkElementIndex(Unknown Source) ~[?:1.8.0_201]
at java.util.LinkedList.get(Unknown Source) ~[?:1.8.0_201]
at com.splwg.oms.client.callentry.CallEntryHelper.getShortDescsForCode( ~[nms_client.jar:?]
at com.splwg.oms.client.callentry.IncidentDataStore.toSwmanStep( ~[nms_client.jar:?]
at com.splwg.oms.client.troubleinfo.SaveCallsCommand.submitCustomerCalls( ~[nms_client.jar:?]
at com.splwg.oms.client.troubleinfo.SaveCallsCommand.execute( ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand( ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand( ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processPackage( ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$ [nms_client.jar:?]
at java.util.concurrent.Executors$ Source) [?:1.8.0_201]
at Source) [?:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$ Source) [?:1.8.0_201]
at Source) [?:1.8.0_201]



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