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Item Lists Feature - Subclasses Shows More Results Besides the Ones Related to Selected Department and Class (Doc ID 2700590.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When defining Merchandising Hierarchies that are allowed on the Item List, when adding a record, at subclass level, after selecting a department the list of values related to the Subclass shows department(dept)/class/subclass that are not related to the selected department/class.

The issue can be reproduced with the following steps:

  1. Log in into RMS(Retail Merchandising System), with a user with permissions to create Item Lists in Spanish language.
  2. Go to “Datos básicos” > “Artículos” > “Crear lista de artículo” or “Datos Básicos” > “Artículos” > “Gestionar Lista de artículo” > Acción “Crear”.
  3. The screen “Lista de artículos” is open.
  4. Enter a description.
  5. On the área “Jerarquías permitidas”, select a “Unidad de Negócio” (chain that is defined on the Security setup in system options).
  6. Add a new Merchandise Hierarchy, by selecting option “Agregar”.
  7. The pop-up “Agregar Jerarquía de mercancías permitidas” is opened.
  8. On the “Tipo de Grupo” select “Sub-Familia” (subclase).
  9. Enter a value for “Departamento” (department) and press tab key. The respective description is shown.
  10. Enter a value for “Familia” (class) and press tab key. The respective description is shown.
  11. On the “Sub-Familia” (subclass), click on the List of value.
  12. On the pop-up with the subclass results, click on the “Buscar” link.
  13. The pop-up “Buscar y seleccionar”, is opened showing the Subclasses related to the selected Department and Class.
  14. Close the pop-up, by pressions “Cancelar”.
  15. On the “Sub-Familia” (subclass), click again on the List of value.
  16. The results of the List of Values, shows records that are not related to the select Department and Class.


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