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Concurrency Error When Validated Registrations For Different MPRNs (Doc ID 2708443.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Concurrency Error when validated registrations for different MPRNs

Problem Description
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Numerous members within Customer Accounts are getting the same Concurrency message when trying to complete registrations, this appears at several stages throughout the registration. The user has to refresh what they are doing, re-sync the account and try again until the registration goes through. (This can happen multiple times)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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