My Oracle Support Banner

Unable to Run the Patch Installer, Getting Error: "Not a supported OS" (Doc ID 2709244.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Using Agile and trying to install a patch, the following error is thrown by the patch installer:

"Not a supported OS."

Steps to reproduce:

  1. Try to install the patch.
  2. Notice the error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.