SP Equipment List Not Populated In Outbound Communication
(Doc ID 2712986.1)
Last updated on OCTOBER 15, 2020
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On :C2M 2.7.0.3.0 version, SP Maintenance
ACTUAL BEHAVIOR
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SP Equipment list not populated in Outbound Communication
Create an SP with an SP Equipment Item currently attached. When creating an FA, the Outbound Communication does not retrieve the Equipment Item IDs when it should.
EXPECTED BEHAVIOR
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SP Equipment list populated in Outbound Communication
STEPS
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The issue can be reproduced at will with the following steps:
1. Add SP and populate an Item ID as SP Equipment
2. Create a FA against the SP
3. Ensure the Field Task used is utilizing the D1-UpdateSP Completion Event
4. Outbound Communication does not display existing SP Equipment
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |