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Multiple Java Null Pointer Exceptions after ECE 11.3.0.7.14 Upgrade (Doc ID 2716208.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

After Elastic Charging Engine (ECE) 11.3.0.7.14 upgrade, for a few Elasting Charging Service (ECS) processes, Usage.INITIATE failed due to no response from ECE.

Below are the steps:

1. Use a web service (custom code) to call Usage.INITIATE
2. Restart the problematic ECS processes and Diameter GateWays (DGWs)
3. Perform usage in ECE


ERROR
-----------------------
DGW14T.log snippet:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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