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Multiple Java Null Pointer Exceptions after ECE 7_14 Upgrade (Doc ID 2716208.1)

Last updated on OCTOBER 27, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

After Elastic Charging Engine (ECE) 7.14 upgrade, for a few Elasting Charging Service (ECS) processes, it is not able to perform Usage.INITIATE due to not getting response from ECE. There are system errors reported.

Below are the steps:

1. Use a web service (custom code ) to call Usage.INITIATE.

2. Notice multiple java.lang.NullPointerException errors in ECS logs and Diameter Gateway (DGW) warnings

3. Restart the problematic ECS processes and DGWs, but this does not resolve the issue

 4. When attempting to perform usage in ECE, the following errors occur.


ERROR
-----------------------
DGW14T.log snippet:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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