My Oracle Support Banner

Multiple Java Null Pointer Exceptions after ECE Upgrade (Doc ID 2716208.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


After Elastic Charging Engine (ECE) upgrade, for a few Elasting Charging Service (ECS) processes, Usage.INITIATE failed due to no response from ECE.

Below are the steps:

1. Use a web service (custom code) to call Usage.INITIATE
2. Restart the problematic ECS processes and Diameter GateWays (DGWs)
3. Perform usage in ECE

DGW14T.log snippet:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.