Multiple Java Null Pointer Exceptions after ECE 11.3.0.7.14 Upgrade
(Doc ID 2716208.1)
Last updated on FEBRUARY 27, 2024
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and laterInformation in this document applies to any platform.
Symptoms
After Elastic Charging Engine (ECE) 11.3.0.7.14 upgrade, for a few Elasting Charging Service (ECS) processes, Usage.INITIATE failed due to no response from ECE.
Below are the steps:
1. Use a web service (custom code) to call Usage.INITIATE
2. Restart the problematic ECS processes and Diameter GateWays (DGWs)
3. Perform usage in ECE
ERROR
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DGW14T.log snippet:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |