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LDAP-Controlled Attributes of the Existing LDAP User Does Not Get Updated After LDAP Sync (Doc ID 2717022.1)

Last updated on FEBRUARY 07, 2025

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

LDAP-Controlled attributes such as first name, last name, and email address of one existing LDAP user has changed. However, it is not being updated to Agile after LDAP sync

Expected Behavior

LDAP user's updated LDAP-controlled atttribute values to be reflected to Agile after LDAP sync



Steps

This issue can be reproduced by following below steps:

  1. In the LDAP, see the value of the attribute which is sync with Agile has been updated for one existing LDAP user
  2. Log into Java Client as admin user
  3. Go to Admin tab > Settings > User Settings > User, and run Refresh User from LDAP Directory
  4. Check the email set to the LDAP user. See the attribute value is not updated for the LDAP user



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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