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Negative Amount To Be Taxed (Doc ID 2719713.1)

Last updated on OCTOBER 20, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

Negative amount to be taxed at the time of Billing

Steps to replicate:

The issue can be reproduced at will with the following steps:
1. Create an account and create a service with name testService on Date 2018-10-01,
2. Purchase an offer tOffer (promotion tPromotion with end date 2018-11-20) on Date 2018-10-01,
3. Purchase an offer tOffer1 (with discount 100%) on Date 2018-10-01,
4. Perform Billing on Date 2018-11-02,
5. Deactivate tOffer1 (which has discount 100%) on Date 2018-11-20,
6. Purchase offer tOffer2 (with discount 10% from 2018-11-01) on Date 2018-11-20.

In step 6, Billing and Revenue Management (BRM) re-counts of discounts and had wrong value of discount (too large amount) and with error "Negative amount to be taxed".

Query: How to overcome this error?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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