My Oracle Support Banner

Reporter Notes Field Cannot be Edited When Case Locked is That Expected ? (Doc ID 2719946.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Argus Safety - Version 8.1 and later
Information in this document applies to any platform.

Goal

The Reporter Notes in Reporter information menu is often used for compliance activity and comments are populated in this field.

For the moment, user has to unlock case in order to add comment in Reporter Notes.

Is it possible to update the configuration to make this field text editable even when the case is locked?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.