Event Assessment Why is Datasheet Showing All Countries and Licenses Rather Than One Assigned? (Doc ID 2725317.1)

Last updated on JULY 13, 2023

Applies to:

Goal

A Product has been defined in Console which has 3 separate licenses (e.g. UK, US and Japan) :

When creating a new case via Bookin a single Product and Country License for UK was selected - Example below:

However, when viewing the Datasheet and Licenses under Event Assessment Screen it is showing all countries/licenses instead of the one assigned - Why is this ?


 

Solution

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