Java Null Point Error When Opening Agile PPM Gantt Chart
(Doc ID 2726802.1)
Last updated on NOVEMBER 09, 2020
Applies to:Oracle Agile Product Collaboration - Version 18.104.22.168 and later
Information in this document applies to any platform.
On : 22.214.171.124 version, Administration/Configuration
Java Null Point Error When Opening Agile PPM Gantt Chart; Issue is happening with a Project that was created by a certain Project PPM Template.
The issue can be reproduced at will with the following steps:
1. Navigate to Problem Project
2. Click on Actions Button > Gantt Chart > Full Lock Mode
3. Download file and navigate java windows to gantt chart
This PC > Downloads
File name: AgileGantt(2).jnlp ---> ( Strange behavior: Support does not have this download file; it downloads automatically )
4. Window popup
Do you want to run this applicaiton?
Name: Agile PLM GANTT Client
Lauched from downloaded JNLP file
5. Click Run button
6. Click OK button times out
The issue has the following business impact:
Due to this issue, users cannot launch GANTT Chart for a particular Project.
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