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Java Null Point Error When Opening Agile PPM Gantt Chart (Doc ID 2726802.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Administration/Configuration

Java Null Point Error When Opening Agile PPM Gantt Chart;  Issue is happening with a Project that was created by a certain Project PPM Template.

ERROR
java.lang.NullPonterException

The issue can be reproduced at will with the following steps:
1. Navigate to Problem Project
2. Click on Actions Button > Gantt Chart > Full Lock Mode
3. Download file and navigate java windows to gantt chart

This PC > Downloads
File name: AgileGantt(2).jnlp ---> ( Strange behavior: Support does not have this download file; it downloads automatically )

4. Window popup
Do you want to run this applicaiton?
Name: Agile PLM GANTT Client
Locations: http://xxxx.xxx.com:7001
Lauched from downloaded JNLP file

5. Click Run button

ERROR
java.lang.NullPointerException

6. Click OK button times out

Launching...


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot launch GANTT Chart for a particular Project.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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