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E2B Generation Fails For Case With Large Amounts Of Data (Doc ID 2728732.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Case exists with many Products and has a large amount of data.
Click on 'ICSR Check' icon and get no warnings.
On Regulatory Reports screen, click on 'Draft'
- Runs for 30 mins then receive 'IE 500 Error' for one Destination
- For another Destination it shows 'Unable to generate file' after 20 mins or so

Also get the message:

Microsoft VBScript runtime error '800a0006'
Overflow: 'CInt'
/E2B/E2bViewer/E2bViewerSGMLDecode.asp, line 387

Steps to Repeat:
1. Create a case with 50 products(each product should contain at least 5 licenses), 100 events
2. Schedule an E2B Report
3. View draft E2B report with decode view format
4. Observer the error

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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