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Service Deactivation Error Under the Service Tab on Customer Center with BRM 12 (Doc ID 2731857.1)

Last updated on FEBRUARY 09, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On BRM 12 with Customer Center environment, when trying to inactivate one of the services and move to a different tab, after the service becomes inactive the following popup error appears:

Even if on the database level the service is successfully inactivated, the account status is still active on the Account Summary tab.


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