Service Deactivation Error Under the Service Tab on Customer Center with BRM 12
(Doc ID 2731857.1)
Last updated on FEBRUARY 09, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Goal
On BRM 12 with Customer Center environment, when trying to inactivate one of the services and move to a different tab, after the service becomes inactive the following popup error appears:
Even if on the database level the service is successfully inactivated, the account status is still active on the Account Summary tab.
Solution
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In this Document
| Goal |
| Solution |
| References |