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Service Deactivation Error Under the Service Tab on Customer Center with BRM 12 (Doc ID 2731857.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Goal

On BRM 12 with Customer Center environment, when trying to inactivate one of the services and move to a different tab, after the service becomes inactive the following popup error appears:

Even if on the database level the service is successfully inactivated, the account status is still active on the Account Summary tab.
 

Solution

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In this Document
Goal
Solution
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