Service Deactivation Error Under the Service Tab on Customer Center with BRM 12
(Doc ID 2731857.1)
Last updated on DECEMBER 02, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On BRM 12 with Customer Center environment, when trying to inactivate one of the services and move to a different tab, after the service becomes inactive the following popup error appears:
Even if on the database level the service is successfully inactivated, the account status is still active on the Account Summary tab.
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