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Discount Clawback Is Not Happening Correctly For Account Level Disounts In Same Transaction (Doc ID 2735173.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Discount clawback is not happening correctly for Account level discounts in same transaction

Discount clawback should happen correctly

The issue can be reproduced at will with the following steps:

1) Purchase Discount A (account level).
2) Purchase Product A on which discount A is applicable (discount is applied).
3) Purchase Product B (triggers a provisioning tag custom code and purchases discount B) - with sequential cycle discounting turned on , discount A should be clawed back, and discount B and A both should be evaluated on product A.

The claw back mentioned in step 3 is not happening which results in double discounting.

If step 1 ,2 and 3 mentioned are part of same transaction the claw back does not happen.
If step 3 is performed in a different transaction, claw back happens correctly.

Both Discount A and B in this example is /account level, so that all services under the account gets the discount.


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