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Timed Out Diameter Sessions Charged for Entire Granted Service Units (Doc ID 2735715.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Oracle Communications Convergent Charging Controller - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Convergent Charging Controller (OC3C or 3C) and Oracle Communications Network Charging and Control (OCNCC or NCC), when data sessions are timed out by the Diameter Control Agent (DCA or diameterControlAgent), the amount committed against the wallet is for the full amount of Granted Service Units (GSU).

As a result, subscriber's are overcharged (up to the Requested Reservation Chunk defined in the Reservation Config) and their funds are depleted without actual data usage.

Cause

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In this Document
Symptoms
Cause
Solution
References


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