My Oracle Support Banner

Error In Response When Calling D1-ExternalSPDeviceDetails From CCB To MDM (Doc ID 2737706.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Utilities Service Order Management - Version 2.3.0.2.0 and later
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]
Oracle Utilities Meter Data Management - Version 2.3.0.2.0 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Control Central > Account Information > Premise Information Zone, there is an error in handling the response when calling D1-ExternalSPDeviceDetails in Meter Data Management (MDM):

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.