Unable To Cancel The Billing Feature In BRM 12.0.0.3.0
(Doc ID 2737977.1)
Last updated on DECEMBER 19, 2020
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Goal
On : 12.0.0.3.0 version, Core Billing
How to achieve this requirement ?
A Modification Order done and not entered correctly in CRM and once Invoice sent to customer this is rejected by customer, so invoice needs to be cancelled and after price revision customer should be re-billed.
B.
1. Customer purchased the product on Jan 1st(activated service immediately) and ran billing (bill_now) and generated invoice.
2. Now user realized they should have activated it on 5th Jan. So user want to cancel the bill.
Solution
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In this Document
| Goal |
| Solution |
| References |