How To Cancel A Product Using The Same Rate Originally Charged With Multiple Rate Tiers?
(Doc ID 2739317.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Goal
Scenario:
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1. On 01-Nov, commit a product with 2 rate tiers where the second one is higher priority and effective 16-Nov. "Default" price in first rate tier is $15.99; same price is increased to $19.99 on 16-Nov in the second rate tier.
2. On 01-Nov, purchase the product with $15.99 charge.
3. On 16-Nov, inactivate the service.
Actual Result is $-10.
Expected Result is $-8
Solution
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In this Document
| Goal |
| Solution |
| References |