My Oracle Support Banner

How To Cancel A Product Using The Same Rate Originally Charged With Multiple Rate Tiers? (Doc ID 2739317.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


1. On 01-Nov, commit a product with 2 rate tiers where the second one is higher priority and effective 16-Nov. "Default" price in first rate tier is $15.99; same price is increased to $19.99 on 16-Nov in the second rate tier.
2. On 01-Nov, purchase the product with $15.99 charge.
3. On 16-Nov, inactivate the service.

Actual Result is $-10.
Expected Result is $-8


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.