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Service State Expiration Date Not Updated (Doc ID 2740925.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

1.Create a Billing Account  account using the PCM_OP_CUST_COMMIT_CUSTOMER.
2.Then create an Service Account account using the PCM_OP_CUST_COMMIT_CUSTOMER 
3.Then add the TelcoGsm service to the Service Account account using the PCM_OP_CUST_MODIFY_CUSTOMER .
4.Perform a call/usage in order to activate the user 
5.Perform a topup in order to extend the expiration date of the service 

 

Expected result: Service state expiration date should advance 365 days (in the future) as it has been set-up in charging-settings file.
Actual result: Service expiration date remains unchanged.

Same thing happens when account transitions from Inactive to Active.

Cause

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In this Document
Symptoms
Cause
Solution
References


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