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500 Internal Error While Opening Argus Insight Url In 8.2.2 (Doc ID 2741378.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Argus Insight - Version 8.2.2 and later
Information in this document applies to any platform.

Symptoms

Customer recently installed Argus 8.2.2 in their non-prod environment and they are unable to get the Insight login page. they are getting a 500-internal server error.

Below steps were followed:


1. Installed the Argus safety and Argus Insight component in the same web server.
2. ArgusSecurekey.ini file is placed in c:\windows
3. AI.ini file is placed in C:\windows
4. TNS file is updated with both Safety and Insight DB names
5. IIS configurations checked and updated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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