Non Dispatchable Activity Updates Are Getting Stuck
(Doc ID 2741724.1)
Last updated on SEPTEMBER 14, 2022
Applies to:
Oracle Utilities Meter Data Management - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]Information in this document applies to any platform.
Symptoms
**Disclaimer:** This KM article may include the following abbreviations:
MDM-Oracle Utilities Meter Data Management
On : MDM 2.3.0.2.0 version, Environment
Non dispatchable activity updates are getting stuck.
ERROR
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"Invalid Activity Type Category Non Dispatchable for Field Activity" error when Complete or Discard Update Orchestrator Activity.
STEPS
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The issue can be reproduced at will with the following steps:
1) Create an Enable, Disable or Back to Back Service for a Meter with with Non-dispatchable related Activity like Wait For Measurement or Wait for Schedule Read.
Please ensure that Service date time would be of 12:00AM of the date they are created most of the time.
For example, if Activity gets created on 12th Aug 2019 then Service date time would be 08-12-2019 12:00:00AM.
2) Update the schedule date to current date, it creates Update Orchestrator in 'Communication In Progress" status.
BUSINESS IMPACT
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The issue has the following business impact:Update orchestration activity gets stuck . It neither completes not discards.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |