Unable To Open an Archived Case With Message "...currently in use by Administrator" (Doc ID 2745243.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Trying to open an archived case.

Get the message:

This case is currently in use by Administrator. Do you wish to open in read-only mode?

Verified that no users have the case open.

Based on the audit log the last user in the case was/is AG_ReportScheduling.

This Case is not in the open case summary report.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.