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OSM XML API Query Against All Deployed Cartridge Versions Fails With Invalid Task Mnemonic. (Doc ID 2745653.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version, Other in Production environment

OSM XML API Query against all the deployed cartridge versions is failing with invalid task mnemonic error

ERROR
-----------------------
| ERROR | fault (self-tuning)' | faultBarrierLogger | ellrotth : FILTER : FAILED : FilterImpl{userName='', onlyNotAssignedTasks=false, errorCode='null', errorString='null', entryDateFrom=null, entryDateTo=null, orderId='', requestTag='null', sim='null', msisdn='null', subscriptionId='', customerId='null', currentActivity='xxxx', orderType='null', status='null', system='null', orderSate='IN_PROGRESS', originator='null', maxResult=1000, sortCriterion=xxxx}
xxxx.exceptions.FaultBarrierWrapperException: Caught in FaultBarrier Wrapped: xxxx.NotFoundRuntimeException: Request parameter error: Invalid task mnemonic: xxxx Wrapped: null

The problem is that in the latest deployed cartridge version (2.1.0.0.0) the Manual Task was removed/deleted. But still the task is available in older deployed cartridge versions (currently 2.0.0.0.0 and 1.9.0.0.0).
We would expect that the query would return all open tasks from the orders of the old cartridge versions.




Cause

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In this Document
Symptoms
Cause
Solution
References


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