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ProductInfoChange Is Failing With Null Data At AQ_SYNC For Charge Offer Having Charge Selector (Doc ID 2747223.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:

User is trying to sync charge offer by name Dummy_offer having Charge Selector: offer_Chargeselector

Table aq_sync with column user_data does not have product xml but contain data as : "PIN.PIN_EVENT_TY('ProductInfoChange', NULL, 'oracle.sql.CLOB@26f2dbb')"

The offer_Chargeselector has 25 charges. Simple product without charge selectors, it is getting synced properly.

Below error is reported in cm.pinlog

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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