ProductInfoChange Is Failing With Null Data At AQ_SYNC For Charge Offer Having Charge Selector
(Doc ID 2747223.1)
Last updated on FEBRUARY 24, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
User is trying to sync charge offer by name Dummy_offer having Charge Selector: offer_Chargeselector
Table aq_sync with column user_data does not have product xml but contain data as : "PIN.PIN_EVENT_TY('ProductInfoChange', NULL, 'oracle.sql.CLOB@26f2dbb')"
The offer_Chargeselector has 25 charges. Simple product without charge selectors, it is getting synced properly.
Below error is reported in cm.pinlog
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