My Oracle Support Banner

Performance Issues With WebLogic Server Version: 12.2.1.3.0 ( Old SR To Refer : SR 3-23381013691) (Doc ID 2747293.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On :CCB 2.6.0.1.0 version,

ACTUAL BEHAVIOR
---------------
Performance issues with Threadlocalstorage.

Following log messages are observed in server out logs.

 - 2020-09-23 09:38:24,101 [[ACTIVE] ExecuteThread: '354' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (support.context.ThreadlocalStorage) Cleanup issued: size before = 153; size after = 132
 - 2020-09-23 09:38:52,017 [[ACTIVE] ExecuteThread: '220' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (support.context.ThreadlocalStorage) Cleanup issued: size before = 233; size after = 233
 - 2020-09-23 09:39:14,975 [[ACTIVE] ExecuteThread: '170' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (support.context.ThreadlocalStorage) Cleanup issued: size before = 334; size after = 334
 - 014423-20527-1 2020-09-23 09:39:55,978 [[ACTIVE] ExecuteThread: '247' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (business.component.CmCustomerManagementBusinessComponent_Impl) timestamp=09-23-2020 09:39AM

Observed that it PAUSED for few minutes and access logs shows that there are no requests served between this interval and increase in response times to process the requests in access logs.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. While running IWS requests.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.