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Federated SSO Enabled Environment Generates Server Error Upon Authentication (Doc ID 2748653.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2 to 8.2 [Release 8.2]
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 to 8.2 [Release 8.1]
Information in this document applies to any platform.

Symptoms

In a Federated SSO enabled environment, when users attempt to unlock a case the system requires user re-authentication.   

Clicking the "Click to Authenticate" link invokes the re-authentication process.

 

Cause

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In this Document
Symptoms
Cause
Solution

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