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Service Point Device Location Details Are Not Updated Through Field Work Completion (Doc ID 2754708.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, Framework

ACTUAL BEHAVIOR
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Service Point Device Location Details are not updated through field work completion

When processing a Field Activity Inbound Communication message with Service Point Location Details provided, the resulting Completion Event upon execution does not update this field on the Service Point in C2M. There are instances when a Service Point’s Device Location Details will be updated in the field, and it is expected that this field is updated as with other Service Point details provided on the message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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