My Oracle Support Banner

Service Has Encountered A Problem Error (Doc ID 2759241.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Utilities Meter Data Management - Version 2.2.0.3.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management

 

 

On : 2.2.0.3.0 version, Environment



When clicking a retry for activity "reconnect payment for service" a pop up window appear with error as attached in screenshot.


ERROR
-----------------------


Service has countered a problem error

Outbound message returned fault: Unable to invoke URI "http://127.0.0.1:1001/MR_Server" successfully due to javax.xml.soap.SOAPException:Message send failed: Connection refused


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click retry for activity "reconnect payment for service"



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.