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Service Has Encountered A Problem Error (Doc ID 2759241.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Utilities Meter Data Management - Version to [Release 2.2 to 2.3]
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management



On : version, Environment

When clicking a retry for activity "reconnect payment for service" a pop up window appear with error as attached in screenshot.


Service has countered a problem error

Outbound message returned fault: Unable to invoke URI "" successfully due to javax.xml.soap.SOAPException:Message send failed: Connection refused

The issue can be reproduced at will with the following steps:
1. Click retry for activity "reconnect payment for service"


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