Service Has Encountered A Problem Error
(Doc ID 2759241.1)
Last updated on MARCH 10, 2021
Applies to:Oracle Utilities Meter Data Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
MDM - Oracle Utilities Meter Data Management
On : 184.108.40.206.0 version, Environment
When clicking a retry for activity "reconnect payment for service" a pop up window appear with error as attached in screenshot.
Service has countered a problem error
Outbound message returned fault: Unable to invoke URI "http://127.0.0.1:1001/MR_Server" successfully due to javax.xml.soap.SOAPException:Message send failed: Connection refused
The issue can be reproduced at will with the following steps:
1. Click retry for activity "reconnect payment for service"
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document