Service Has Encountered A Problem Error
(Doc ID 2759241.1)
Last updated on JUNE 04, 2024
Applies to:
Oracle Utilities Meter Data Management - Version 2.2.0.3.0 to 2.3.0.2.0 [Release 2.2 to 2.3]Information in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
MDM - Oracle Utilities Meter Data Management
On : 2.2.0.3.0 version, Environment
When clicking a retry for activity "reconnect payment for service" a pop up window appear with error as attached in screenshot.
ERROR
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Service has countered a problem error
Outbound message returned fault: Unable to invoke URI "http://127.0.0.1:1001/MR_Server" successfully due to javax.xml.soap.SOAPException:Message send failed: Connection refused
STEPS
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The issue can be reproduced at will with the following steps:
1. Click retry for activity "reconnect payment for service"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |