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The C2M Field Activity Search Does Not Send Any Response Whenever The FA-ID Does Not Exist (Doc ID 2760495.1)

Last updated on MARCH 24, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

C2M - Customer to Meter

FA - Field Activity

On : 2.7.0.3.0 version, Framework

The C2M Field Activity search does not send any response whenever the FA-ID does not exist

The C2M Field Activity search does not send any response whenever the FA-ID does not exist, it just hangs in there keeping the user waiting and they cannot deal with this time killer. Users think that the migration to C2M is getting more complicated and issues like this makes it worse. The issue shows whenever you call a Field Activity search, that can be by clicking on the link in the Favorites Link or by searching by Field Activity , then filling out the FA-ID in the pop screen and clicking on the Search button, screen shots and log file attached
 

Solution

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In this Document
Goal
Solution
References


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