My Oracle Support Banner

Scheduled Task Is Not Running After Upgrading to 9.3.6 Using AUT (Doc ID 2763232.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Scheduled task is not running after upgrade to Agile 9.3.6.

The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user
  2. Go to Admin tab > Server Settings > Task Configuration
  3. Double click and open: Refresh User List From Directory Server, and make sure below is set:
    Task Interval: 60
    Task Lookback Window: 65
    Task Disabled: No
  4. Go to Admin tab > Server Settings > Task Monitor
  5. Change Thread Status to All, and sort by Time Executed. Do not see "Refresh User List From Directory Server".
    Also do not see any other scheduled tasks running from the date Agile was upgraded to 9.3.6


Upgraded Agile database schema to version 9.3.6 using Automated Upgrade Tool (AUT)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.