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Scheduled Task Is Not Running After Upgrading to 9.3.6 Using AUT 1.7.8.5 (Doc ID 2763232.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Scheduled task is not running after upgrade to Agile 9.3.6.


The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user
  2. Go to Admin tab > Server Settings > Task Configuration
  3. Double click and open: Refresh User List From Directory Server, and make sure below is set:
    Task Interval: 60
    Task Lookback Window: 65
    Task Disabled: No
  4. Go to Admin tab > Server Settings > Task Monitor
  5. Change Thread Status to All, and sort by Time Executed. Do not see "Refresh User List From Directory Server".
    Also do not see any other scheduled tasks running from the date Agile was upgraded to 9.3.6

Changes

Upgraded Agile database schema to version 9.3.6 using Automated Upgrade Tool (AUT) 1.7.8.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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