My Oracle Support Banner

Extra Bill Generated on Account Creation (Doc ID 2765958.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.3.0 version, Subscription Management

An user has upgraded Billing and Revenue Management (BRM) system from 7.5 Patch Set (PS) 21 to 12.0 PS3.
On backdated account creation (account created with backdated end_t), there are 3 bills with 2 of them billed.
However, the same scenario with BRM 7.5 system, there are only 2 bills with one getting billed.
This new behavior is causing next day billing (pin_bill_day) not correct.

STEPS
-------------------
1. Pin_virtual_time (PVT) to Jan 10, 2019
2. Account created with end_t as Jan 1, 2018
3. Service created on PVT with effective date as Jan 10, 2019
4. PVT to Jan 11, 2019
5. Run Pin_bill_day

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.