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MAF UI: Counted Item Qty Overrides Previous User in Multi-user Stock Count Child Counting (Doc ID 2776453.1)

Last updated on MAY 24, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Counted item quantity overrides previous user in multi-user counting in same child using SIM MAF UI.


Steps to Reproduce:


Prerequisites:

System Configuration:

UNGUIDED_STOCK_COUNTS_ALLOW_MULTIPLE_USERS=true
STOCK_COUNT_AUTO_SAVE=true

1. User 1 counts item: 28949970
2. User 2 counts item: 10399048
3. Both Users count item: 29346801
4. User 2 opens Child first
5. User 1 opens child
6. Note: No locking error when selecting Child Count
7. Both users count items
8. User 1 Saves Child first @ 09.41 PDT for items (28949970 & 29346801)
9. Note: data in STOCK_COUNT_LINE_ITEM (28949970: Qty=40; 29346801=30, 10399048=null)
10. User 2 Saves Child 2nd @ 09.45 PDT for items (10399048 & 29346801)

 STOCK_COUNT_LINE_ITEM (29346801: Qty=5) instead of 35
 STOCK_COUNT_CHILD.COUNT_USER=user 1 even though user 2 saved child last.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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