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NMS User Interface Does Not Allow Entering Thai Characters (Doc ID 2776684.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.0.0 to 2.5.0.1.0 [Release 2.5]
Oracle Network Management for Utilities - DMS - Version 2.5.0.0.0 to 2.5.0.1.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, Installation
In the  Network Management System (NMS) release 2.5.0x, the user interface is not allowing Thai characters to be entered into the text fields.   When attempting it, all that appears are boxes where the character should be.


The issue can be reproduced at will with the following steps:
1. Brought up Event Details for any event
2. Attempted to paste in words that were in Thai characters which fails to display properly in the Operations Notes or any text field in the NMS application

Cause

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In this Document
Symptoms
Cause
Solution
References


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