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Unable To Suspense The Payment Which Got Posted As Part Of Recycle Payment (Doc ID 2778525.1)

Last updated on MAY 26, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On Billing and Revenue Management (BRM) 12.0.0.2.0 version, when trying to suspend a payment which was suspended in the past and then recycled, the following error occurs in cm.pinlog.

The issue can be reproduced at will with the following steps:
1. Posted a payment P1 ($100) into an account BA1
2. Suspended the payment P1
3. Recycle the payment and distributed into one new destination account BA2 and the same account BA1. Payment transferred is $50 (P2) to BA2 and $50 to BA1 (P3).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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