AutoVue Server Running on Linux Fails with Error 'Permission denied' in log4j-roll.log (Doc ID 2780197.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

Fails to startup AutoVue server with below errors in log4j-roll.log

Error

<Event xmlns="http://logging.apache.org/log4j/2.0/events" timeMillis="1620607964612" thread="main" level="FATAL" loggerName="com.cimmetry.jvueserver.management" endOfBatch="false" loggerFqcn="org.apache.logging.log4j.spi.AbstractLogger" threadId="1" threadPriority="5">
Failed to initialize preloader class, aborting ...
  
<Event xmlns="http://logging.apache.org/log4j/2.0/events" timeMillis="1620607964649" thread="main" level="FATAL" loggerName="com.cimmetry.jvueserver.management" endOfBatch="false" loggerFqcn="org.apache.logging.log4j.spi.AbstractLogger" threadId="1" threadPriority="5">
Error while starting up the server.

...
  
<Event xmlns="http://logging.apache.org/log4j/2.0/events" timeMillis="1620607964630" thread="WINE setup stderr" level="ERROR" loggerName="WINE setup" endOfBatch="false" loggerFqcn="org.apache.logging.log4j.spi.AbstractLogger" threadId="20" threadPriority="5">
rm: cannot remove ‘{AVS_Home}/config/0/user.reg’: Permission denied
  
  
  
Steps

The issue can be reproduced at will with the following steps:
1. Install AutoVue 21.0.2 on Linux server
2. Start AutoVue server
3. See it fails to start up
4. Check log4j-roll.log under {AutoVue_Home}\bin\Logs, and see the error

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.