Customer screening batch not working on separate databases for CS and ECM
(Doc ID 2780791.1)
Last updated on JUNE 06, 2021
Applies to:Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.
User not getting alert in cs_alerts table after executing CS_Data_Load_Event_Generation' job in CS application but here architecture is different since CS and ECM are in different database
Steps to reproduce :
Step 1 : Login to CS as admin user
Step 2 : Execute the CS batch CS_Data_Load_Event_Generation and CS ECM batch to create cases.
Step 3 : Use different DB for CS and ECM
Expected result :
Alerts and cases must be generated without issue
Actual result :
Alerts and Cases are not created in CS_Alerts and Cases tables since 2 different database is mapped.
Different database has been configured for both CS and ECM
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