RE Loader Fails to Connect to CM Under Load
(Doc ID 2784384.1)
Last updated on JULY 16, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management version, the Rated Event (RE) Loader (REL or pin_rel), can fail to connect to the Connection Manager (CM or cm) process under high load.
The following error will be logged:
The Call Data Record (CDR) being processed at the time will fail and need to be manually reprocessed.
Cause
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In this Document
Symptoms |
Cause |
Solution |