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RE Loader Fails to Connect to CM Under Load (Doc ID 2784384.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management version, the Rated Event (RE) Loader (REL or pin_rel), can fail to connect to the Connection Manager (CM or cm) process under high load.

The following error will be logged:

The Call Data Record (CDR) being processed at the time will fail and need to be manually reprocessed.

Cause

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In this Document
Symptoms
Cause
Solution


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