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MBService Failed and Continued Faiiing Until System Restart (Doc ID 2785449.1)

Last updated on JUNE 17, 2021

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.5.0.1.0 [Release 1.12 to 2.5]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.5.0.1.0 [Release 1.12 to 2.5]
Information in this document applies to any platform.

Symptoms



MBservice failure alerts were received multiple times after user attempted a model edit in a possible incorrectly modeled area where the replaced conductor coordinates are not valid.

 

The MBService logs did not show anything unique on the attempted restart.  Stack trace from generated core file indicated a ModelEdit issue:

 

Core was generated by `MBService -mbdbs -deleteOffNominals -deleteConditions
adms_note -exclusive -num'.
Program terminated with signal 11, Segmentation fault.
#0  0x00007f70ba11dce0 in Coord::distanceToPoint(Coord const&) const ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libBase.so
#0  0x00007f70ba11dce0 in Coord::distanceToPoint(Coord const&) const ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libBase.so
#1  0x00007f70bb18871f in ModelEdit::addGapCoords(EntityDiagram&, Coord
const&, double, bool) () from /u12/nms/ps/nms/product/1.12.0.3/lib/libMB.so
#2  0x00007f70bb189a5b in ModelEdit::breakConductor(EntityDiagram const&,
Coord&, EntityDiagram&, EntityDiagram&, double, Coord*) ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libMB.so
#3  0x00007f70bb18ec19 in ModelEdit::splitConductor(Entity&, EntitySet&,
Coord&, Handle*, Handle*, Handle*, Coord*) ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libMB.so
#4  0x00007f70bb1152da in PointToPoint::performEdit() ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libMB.so
#5  0x00007f70bb18c3f9 in ModelEdit::doEdit() ()
   from /u12/nms/ps/nms/product/1.12.0.3/lib/libMB.so
#6  0x0000000000456045 in MBService::doModelEdit(message*) ()
#7  0x0000000000440958 in MBService::serviceHandler(message*) ()
#8  0x00007f70ba125638 in sentinel ()




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
References


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