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Error: 'Could not open JPA EntityManager for transaction' When Attempting to Open Team Member (Doc ID 2785462.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to login to Team Member the following error occurs.

Could not open JPA EntityManager for transaction; nested exception is javax.persistence.PersistenceException: java.lang.NullPointerException

The following error is also available in the log.

Failed creating datasource for jdbc
thin:@<server name>:<port>:<database name>

The issue can be reproduced at will with the following steps:

  1. Browse to the P6 Team Member Webpage.
  2. Try to login with P6 user credentials.
  3. View the reported error.




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