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Positioning Problem With Links Under My Links Section of My Desktop After Resizing Application (Doc ID 2787176.1)

Last updated on JULY 06, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution Release 6.3.1

The links configured under the "My Links" section of "My Desktop" do not move/reposition appropriately in relationship with the resizing of the overall application window. This can cause the problems listed below depending on where the window starts (opened from last anchored position when closed).

* Links move past the right edge of the window and out of view.
* Links get jumbled into the "My Service Requests" section making it difficult to read.

Example of links jumbled into the "My Service Requests" section.

Changes

The My Desktop feature was redesigned in Release 6.3.1. Customers would experience the behavior after upgrading or installing Release 6.3.1.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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