My Oracle Support Banner

Adding Empty Remark Types Cause Remote Message Error And Loss Of CDI Updates For The Crew Shift (Doc ID 2791478.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Information in this document applies to any platform.


On : version, Mobile Communications Platform

Adding empty Remark Types cause Remote Message error and loss of CDI updates for the crew shift.

A crew completes an activity on their MCP. When completing the activity, they inadvertently add a Remark Type but never select a Remark Type code from the drop down. The completion goes to the MWM server but the Remote Message errors out. The CDI Gantt will show the crew shift as working that activity until the Remote Message is fixed and processed. Also, opening the completed activity on the MCP will throw an error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.