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Error In CustomerUpdater While Restarting ECE (Doc ID 2792070.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.6.0 and later
Information in this document applies to any platform.

Goal

On : 11.3.0.6.22 version, Customer data management

ECE processes is running in 4 different servers in the environment.

User take production dump, copied in pre-prodution environment and while restarting ECE, customerUpdater3 is not coming up and erroring out. CustomerUpdater 1 , 2 and 4 are starting successfully.
Why this error is coming ?

NOTE: There are 4 BRM Database schemas.
 

Solution

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In this Document
Goal
Solution


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