Unable to upload file to UCM (Doc ID 2794149.1)

Last updated on JUNE 07, 2024

Applies to:

Symptoms

Problem Description
Unable to upload file to UCM due to below error

Error

DIH(<FTPSHARE>/DIH/Logs)
[21-07-21 13:10:02.599][INFO ] [ErpConnectWs][invokeErpService]endpointNonSSLURL->https://XXXXXXXXX//fscmRestApi/resources/latest/erpintegrations
[21-07-21 13:10:02.599][INFO ] [ErpConnectWs][invokeErpService]username->OFSAA.Integration
[21-07-21 13:10:02.599][INFO ] [ErpConnectWs][invokeErpService]jksFPath->/opt/oracle/ofsaa/Keystore/DIH_ERP_CONNECT.jks
[21-07-21 13:10:02.599][INFO ] [ErpConnectWs][invokeErpService]infodom->OFSINFO
[21-07-21 13:10:02.599][INFO ] [ErpConnectWs][invokeErpService]arg1->/opt/oracle/ftpshare/STAGE/RETAIL_SLA
[21-07-21 13:10:02.600][INFO ] [ErpConnectWs][invokeErpService]file->XlaTransaction_RETAIL_SLA_14-Jul-2021_23_28_33.zip
[21-07-21 13:10:02.600][INFO ] [ErpConnectWs][invokeErpService]action->1
[21-07-21 13:10:02.600][INFO ] [ErpConnectWs][invokeErpService]fromPath->fin/fusionAccountingHub/import
[21-07-21 13:10:02.600][INFO ] [ErpServiceImpl][invokeUpload]WS-Entering invokeUpload->/opt/oracle/ftpshare/STAGE/RETAIL_SLA, file->XlaTransaction_RETAIL_SLA_14-Jul-2021_23_28_33.zip
[21-07-21 13:10:02.600][INFO ] [ErpServiceImpl][sendFilePostHttpRequest]WS-Request->{"OperationName":"uploadFileToUCM","ContentType":"zip","DocumentAccount":"fin/fusionAccountingHub/import","FileName":"XlaTransaction_RETAIL_SLA_14-Jul-2021_23_28_33.zip"}
[21-07-21 13:10:02.651][ERROR] [ErpServiceImpl][sendFilePostHttpRequest]sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
  at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:1.8.0_281]
  at sun.security.ssl.TransportContext.fatal(TransportContext.java:353) ~[?:1.8.0_281]
  at sun.security.ssl.TransportContext.fatal(TransportContext.java:296) ~[?:1.8.0_281]
  at sun.security.ssl.TransportContext.fatal(TransportContext.java:291) ~[?:1.8.0_281]
  at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:652) ~[?:1.8.0_281]
  at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:471) ~[?:1.8.0_281]
  at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:367) ~[?:1.8.0_281]
  at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:376) ~[?:1.8.0_281]
  at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444) ~[?:1.8.0_281]

Steps to reproduce
10.2 Batch Execution
https://docs.oracle.com/cd/F31776_01/PDF/8.1.1.0.0/Oracle_Financial_Services_Data_Foundation_Integration_with_Accounting_Hub_Cloud_Service%20_8.1.1_User_Guide.pdf

Business Impact
Unable to upload files into Accounting Hub

Cause

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