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All The Attempts To Open Proxy Session Failed For The User After Several RDC Logins Is Thrown (Doc ID 2795654.1)

Last updated on AUGUST 03, 2021

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
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After two successful logins, the user can't establish a third one. The error "All the attempts to open proxy session failed for the user <USERNAME>. Please contact your Help Desk." is reported.

Cause

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In this Document
Symptoms
Cause
Solution


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