My Oracle Support Banner

Failed High/Low Alert Is Not Visible On IPad (Doc ID 2797801.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

After applying the fixes for the iOS webkit, the high/low reading failure message is not visible to users. The user only knows that it has failed because the screen does not return to the activity and the override button appears. You have to touch in a very specific spot in order to scroll to see the message. This is extremely frustrating to crews.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.