Cycle Arrear Event Is Not Triggered During Billing (Doc ID 2800715.1)

Last updated on MARCH 29, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When running billing for accounts with updated charge offers (updated end dates), cycle arrear events are not created.

EXPECTED BEHAVIOR
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All events should be created when the charge offers are valid at the time of billing run.

STEPS
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1. pin_virtual_time -m 2 07010000
2. create account in Customer Center with a dummy plan
3. purchase a deal that includes two products (in inactive status):
4. p1 = quarterly cycle forward (QCF) , with zero bal impact on 840 resource id, -3 on some non currency resource (say 1000020)
   p2 = monthly cycle arrear (MCA), zero bal impact on 840 resource id, zero impact on some non currency resource (say 1000007)
5. pin_virtual_time -m 2 07150000
6. change status of QCF product to active
7. change status of MCA product to active
8. change end dates of QCF product to 1 OCT:
9. change end dates of MCA product to 1 OCT
10. pin_virtual_time -m 2 08021200
11. apps; cd pin_billd; pin_bill_accts -verbose
12. check if monthly cycle arear is triggered... it is not
13. pin_virtual_time -m 2 09021200
14. apps; cd pin_billd; pin_bill_accts -verbose
15. check if monthly cycle arear is triggered... it is
16. expected: step 11, monthly cycle arear event should be triggered

Note: same scenario if repeated without changing end dates, issue does not occur, meaning cycle arrear event is generated on billing at step 11

Cause

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