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Field Activities Not Auto Extending (Doc ID 2801596.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Mobile Communications Platform

Field Activities Not Auto Extending

We have had reports of field activities not auto extending. Currently, our system is set to auto-extend FAs 99 times. However, the FAs are cancelling with an "Expiration" cancellation reason.

Cause

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In this Document
Symptoms
Cause
Solution
References


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