Unable to Login to Billing Care UI via HTTPS Endpoint
(Doc ID 2806846.1)
Last updated on AUGUST 13, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On: Oracle Communications Billing and Revenue Management 12.0.0.3.0
Deployed Oracle Communications Billing and Revenue Management (BRM) Cloud Native (CNE) . Using Traefik Ingress Controller to expose the BC service over the internet.
Able to login to Billing Care (BC) User Interface (UI) via HTTP endpoint but getting "Incorrect Username/Password" when trying with HTTPS endpoint.
Below configuration is done:
Traefik ingress controller spins up an LB; attached a self-signed certificate to the SSL port of LB.
Tried the same configuration with Nginx Ingress Controller but hitting the same issue there as well.
The problem is a reproducible out-of-the-box setup. One can connect to the database from the BRM server. The default path is used.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |